Mix My Cart Refund Policy Thank you for shopping at mixmycart.com We offer refund and/or exchange within the first 7 days of your purchase, if 7 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind. Eligibility for Refunds and Exchanges • Your item must be unused and in the same condition that you received it. • The item must be in the original packaging. • In case of manufacturing defect, you will have to ship the product back to us. After detailed inspection, we will take the decision for the return. You will be given option of replacement or refund for the approved return. • To complete your return, we require a receipt or proof of purchase. Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at bestideas17@gmail.com and send your item to: 32, New Deol Nagar, Nakodar Road, Jalandhar-144003 Punjab (India) Exempt Goods The following items are not eligible for any replacements or refunds: • Innerwear Items. • Health, Cosmetics and Personal care items. Partial refunds are granted (if applicable) • Any item not in its original condition is damaged or missing parts for reasons not due to our error. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a period of 15 to 20 days after approving the return Late or missing refunds • If you have not received a refund in stipulated time, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. • If you have done all of this and you still have not received your refund yet, please contact us at bestideas17@gmail.com Shipping • Please do not send the product back to the manufacturer. It must be sent to the mixmycart.com • You will be responsible for paying for your own shipping costs for returning your item. However in case of exchanged item, we will bear the shipping for replacement product only. • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.